How can I fix an Exception Error?
If you see an Exception Error, this likely indicates a problem with your preferences file. Here's how to fix it:
- Quit out of Easy Barcode Creator if it's running.
- Delete the "Easy Barcode Creator.xml" file at the following path:
Mac:/Users/username/Library/Preferences/Easy Barcode Creator.xml
Windows:C:\Users\username\AppData\Roaming\Easy Barcode Creator.xml
On a Mac, this is the user's Library folder – not any other library folder. The user's library folder might be hidden – here's how to show it.
On Windows Vista/7/8/10, the “AppData” is typically hidden - search Windows help for “show hidden files” to enable view options for hidden folders.
Launch Easy Barcode Creator, then re-enter your activation code when prompted.